OUR PRACTICE TEAM
My colleagues Astrid, Tanja and Birte have been real professionals in their field for over 20 years. They all have the ability to empathise with people and treat them with respect.
Also within the team, which has expanded over the years with Jenny, Nina and Julia. Chantal is our youngest and is catching up with them in double quick time … a very special apprentice.
I am happy to introduce my employees!
Julia, very sensitive, perfectionist and determined, has just had her 2nd child and is looking forward to working with us again after the baby break. I love the collegial exchange with her and am happy to pass on my knowledge to her. Julia always tries to find a solution for the customer, she is very creative and wants to leave nothing untouched!
Administration, reception, accounting, family
A woman who is always one step ahead of me – both in organising the practice and in school/private matters for my children – that really means something!
She always radiates a friendly and genuine calmness and always finds solutions to problems.
And if she manages to do even more at the same time, she’ll cook us delicious vegetarian dishes on the side.
Chairside assistant, implantology assistant (certified)
Tanja is constantly on-the-go, whizzing about, helping everywhere at the same time – an energetic whirlwind with a huge heart and an incredible amount of compassion for all our clients and colleagues.
Chair assistant, prophylactics
Birte often hides her light under her bushel, she is very modest, although anyone who has ever visited her for tooth cleaning absolutely raves about her…
Birte has such a contagious, engaging laugh that tears of laughter sometimes flow…
Nina still supports us quite fresh, but you get the impression that she’s been in the team forever. As a matter of course, she does everything in my mind and handles her colleagues and our customers wonderfully. She has just married and we congratulate her on her happiness along the way.
Dental prophylaxis assistant
It is the calm itself, no matter what the situation. Is always gentle and soothing to the patient. Jenny has been at Stade since the beginning of the practice, sometimes interrupting “for a short time” to get her son Oscar. Now she supports us on Mondays and Fridays first, as long as Oscar is still so small. We are glad that she is back!
I couldn’t work without all of you. Thank you again to all of you at this point!
True stories from the practice
From person to person
I was very touched by a conversation I had with a lady who came to me for the first time, and perhaps some of you will find your own emotions here again:
Gathering all her courage, she told me why she had come to me. She was very aware she had let herself go. Not just her teeth, but overall.
Fear, as in so many people, also played a part in it, of course.
She had a disabled son, which of course meant she forgot to look after herself properly and consequently had little social contact.
She spoke to me sincerely and openly, her eyes filled with tears of shame. Only when she had finished her story could she look me in the eyes properly. She wanted me to understand her on a human level and appealed to me to help her get out of this state of neglect.
This is just one small example. A lot of people have similar experiences. When I treat people and their teeth with respect and esteem, they literally flourish:
- They go to the hairdressers
- Men suddenly shave off their beards
- Go on a diet or start exercising
- Get to know new people who have a positive influence on them
- Start a new job
- Consciously take responsibility for their life and turn it around.
A wonderful team is at your and my side to help you achieve these goals. We treat you with the greatest respect and esteem on a personal level and strive for mutual trust.
But we would also like to be treated as such by you.